Leadership Reflections Privacy Policy

Leadership Reflections Privacy Policy

Effective Date: June 30, 2025

This website (the “Site”) is owned and operated by Leadership Reflections, LLC (“Leadership Reflections,” “we,” or “us”). We understand your privacy is important. This Privacy Policy outlines how we protect and use personal and non-personal information collected from you. By using this website, registering for our webinars, or participating in our events, you agree to the terms in this Privacy Policy.

PERSONAL AND NON-PERSONAL INFORMATION

We distinguish between non-personal and personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT USED?

Non-personal information does not identify you individually. This may include your browser type, access time, and referring website. We may use this data to analyze trends, improve site performance, and enhance user experience. It may be shared in aggregate form without identifying users.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information identifies you as an individual. We may collect this information when you:

  • Register for a webinar or event
  • Fill out a form
  • Subscribe to communications
  • Contact us directly
  • Purchase a product or service

This may include your name, email address, phone number, or other contact information.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and web beacons to enhance your user experience. Cookies are small files that allow our site to recognize you on return visits. Web beacons may track how emails are opened and read.

Third-party service providers may also use cookies or beacons to help us analyze user behavior, manage communications, and improve our services. You may choose to disable cookies in your browser, but this may affect website functionality.

HOW WE USE PERSONAL INFORMATION

We use your personal information to:

  • Provide access to our services and events
  • Communicate with you about updates, events, or services
  • Respond to your inquiries
  • Improve our offerings
  • Maintain our internal records
  • Comply with legal obligations

We may anonymize personal data for internal analysis.

SHARING PERSONAL INFORMATION

We do not sell or rent your information. We may share personal data with third-party vendors who support our operations (e.g., email platforms, webinar hosts). These vendors are obligated to keep your information secure and only use it as directed.

We may also share information if required by law or to protect our legal rights.

DATA RETENTION

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

COMMUNICATION CONSENT

By submitting your information to register for an event, download content, or request resources, you consent to receive relevant communications from Leadership Reflections. You can unsubscribe at any time using the link in our emails or by contacting us directly.

THIRD-PARTY TOOLS AND PLATFORMS

We may collect and store your information using secure third-party platforms that support our operations. These include:

  • Zoom – for webinar hosting and virtual coaching
  • Calendly – for scheduling consultations or coaching sessions
  • Email marketing services – for sending newsletters and event follow-ups

We choose vendors with strong privacy standards. These tools are used only to support delivery of our services and communications.

CLIENT CONFIDENTIALITY

All coaching session notes, assessment results, and related client records are stored securely and shared only with the individual client unless explicit permission is granted otherwise. We respect the confidentiality of all coaching conversations and client data.

YOUR RIGHTS (INCLUDING GDPR & CCPA)

If you are located in the European Union or California, you may have additional rights under data protection laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These may include:

  • Right to access the personal data we hold about you
  • Right to correct inaccurate or incomplete information
  • Right to delete your data, under certain conditions
  • Right to opt out of marketing communications
  • Right to know what data is being collected and how it’s used

To exercise these rights, please contact us directly.

SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your data. While we work to secure your information, no method of transmission over the internet is completely secure.

LINKS TO OTHER SITES

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

CHILDREN’S PRIVACY

Leadership Reflections does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

YOUR CHOICES

You may opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly. You may also request access, correction, or deletion of your personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The most recent version will be posted here with the updated effective date.

CONTACT US

If you have questions or concerns, please contact:

Leadership Reflections
Email: Jim@leadershipreflections.com
Website: https://www.leadershipreflections.com