Program Overview

The Leadership Breakthrough Intensive includes:

• Complete CliftonStrengths assessment
• Four (4) one-hour individual coaching sessions with Jim Carling
• Application of the 4 Pillars Framework to your specific leadership style
• Personal action plan based on your unique strengths profile
• Direct access to strategies tailored to your natural talents

Investment & Payment

• Program investment: $897 (webinar special pricing)
• Payment due in full upon enrollment
• Payment accepted via credit card, PayPal, or bank transfer
• All prices in USD

Scheduling & Session Management

• Sessions must be completed within 60 days of program start
• Sessions scheduled via mutual agreement using online calendar system
• 24-hour cancellation notice required to avoid session forfeit
• Missed sessions without proper notice cannot be rescheduled
• Sessions conducted via Zoom or phone (client preference)

Recording Policy

• All coaching sessions are recorded by Leadership Reflections LLC for quality assurance and coach development purposes
• Session recordings remain the property of Leadership Reflections LLC
• Recordings are stored securely and treated with the same confidentiality as live sessions
• Clients are welcome to record sessions for their personal use and development
• Recordings may not be shared publicly or used for commercial purposes without written consent

Money-Back Guarantee

• 100% satisfaction guarantee within 30 days of program completion
• If not completely satisfied, full refund upon request
• Refund requests must include brief feedback on program experience

Client Responsibilities

• Complete CliftonStrengths assessment prior to first session
• Attend scheduled sessions prepared and on time
• Actively participate in exercises and complete action items
• Maintain open, honest communication throughout the program

Confidentiality

• All session content remains strictly confidential
• Information shared will not be disclosed to third parties without written consent
• Exception: Legal obligation to report imminent harm to self or others

Professional Boundaries

• Coaching focuses on professional leadership development
• Services do not include therapy, counseling, or medical advice
• Client responsible for implementing insights and making decisions
• Results depend on client engagement and application of concepts

Limitation of Liability

• Jim Carling/Leadership Reflections LLC provides coaching services, not guaranteed outcomes
• Client assumes responsibility for decisions made based on coaching insights
• Maximum liability limited to program investment amount

Program Completion & Termination

• Either party may terminate with 48-hour written notice
• Refunds for early termination calculated on pro-rata basis for unused sessions
• Program materials remain client's property upon completion

Intellectual Property

• 4 Pillars Framework and related materials are proprietary to Leadership Reflections LLC
• Client may use concepts for personal development, not for commercial training purposes
• CliftonStrengths results belong to client per Gallup's terms

Communication & Support

• Email support available between sessions for brief questions
• Response time: 48 hours maximum during business days
• Emergency coaching issues should be addressed with appropriate professionals

Dispute Resolution

• Good faith effort to resolve any concerns through direct communication
• Disputes handled through mediation before legal action
• South Carolina law governs this agreement

By enrolling in the Leadership Breakthrough Intensive, you acknowledge reading, understanding, and agreeing to these terms.

Questions about these terms? Contact Jim Carling at Jim@leadershipreflections.com or 717-395-5724 before enrollment.

‍

Program Overview

The Leadership Breakthrough Intensive includes:

• Complete CliftonStrengths assessment
• Four (4) one-hour individual coaching sessions with Jim Carling
• Application of the 4 Pillars Framework to your specific leadership style
• Personal action plan based on your unique strengths profile
• Direct access to strategies tailored to your natural talents

Investment & Payment

• Program investment: $897 (webinar special pricing)
• Payment due in full upon enrollment
• Payment accepted via credit card, PayPal, or bank transfer
• All prices in USD

Scheduling & Session Management

• Sessions must be completed within 60 days of program start
• Sessions scheduled via mutual agreement using online calendar system
• 24-hour cancellation notice required to avoid session forfeit
• Missed sessions without proper notice cannot be rescheduled
• Sessions conducted via Zoom or phone (client preference)

Recording Policy

• All coaching sessions are recorded by Leadership Reflections LLC for quality assurance and coach development purposes
• Session recordings remain the property of Leadership Reflections LLC
• Recordings are stored securely and treated with the same confidentiality as live sessions
• Clients are welcome to record sessions for their personal use and development
• Recordings may not be shared publicly or used for commercial purposes without written consent

Money-Back Guarantee

• 100% satisfaction guarantee within 30 days of program completion
• If not completely satisfied, full refund upon request
• Refund requests must include brief feedback on program experience

Client Responsibilities

• Complete CliftonStrengths assessment prior to first session
• Attend scheduled sessions prepared and on time
• Actively participate in exercises and complete action items
• Maintain open, honest communication throughout the program

Confidentiality

• All session content remains strictly confidential
• Information shared will not be disclosed to third parties without written consent
• Exception: Legal obligation to report imminent harm to self or others

Professional Boundaries

• Coaching focuses on professional leadership development
• Services do not include therapy, counseling, or medical advice
• Client responsible for implementing insights and making decisions
• Results depend on client engagement and application of concepts

Limitation of Liability

• Jim Carling/Leadership Reflections LLC provides coaching services, not guaranteed outcomes
• Client assumes responsibility for decisions made based on coaching insights
• Maximum liability limited to program investment amount

Program Completion & Termination

• Either party may terminate with 48-hour written notice
• Refunds for early termination calculated on pro-rata basis for unused sessions
• Program materials remain client's property upon completion

Intellectual Property

• 4 Pillars Framework and related materials are proprietary to Leadership Reflections LLC
• Client may use concepts for personal development, not for commercial training purposes
• CliftonStrengths results belong to client per Gallup's terms

Communication & Support

• Email support available between sessions for brief questions
• Response time: 48 hours maximum during business days
• Emergency coaching issues should be addressed with appropriate professionals

Dispute Resolution

• Good faith effort to resolve any concerns through direct communication
• Disputes handled through mediation before legal action
• South Carolina law governs this agreement

By enrolling in the Leadership Breakthrough Intensive, you acknowledge reading, understanding, and agreeing to these terms.

Questions about these terms? Contact Jim Carling at Jim@leadershipreflections.com or 717-395-5724 before enrollment.

‍